DIRECT-CONTACT DIRECTORY · UPDATED 2026-10-06

Using Off-mains Guide.

Who runs the site

Off-mains Guide at offmains.uk is operated by Charlie Broddle, a UK sole trader. Contact [email protected]. Postal business address: Marble House, 14 Masonry Place, Hayes, UB3 1EU.

Information and its limits

The site offers guides, dated checks and direct contact links. Rules and business details can change. Nation guides summarise quoted regulator guidance; they do not decide whether an installation complies with every condition. Ask the regulator about unclear rules, and the firm about service, design, access, availability and price.

A listing or carrier match is not an endorsement or guarantee of workmanship, insurance, availability or suitability. A business address does not establish service coverage. Confirm the actual carrier, including any subcontractor, before waste collection.

Arranging work

You choose and contract directly with the firm. Charlie does not supply drainage services, obtain quotes on your behalf, book work, collect job payments or forward homeowner enquiries. Check the firm’s scope, terms and cancellation arrangements before agreeing a job. Ordinary listings are free and alphabetical; no paid prominence is active.

External websites

Links open separate websites whose terms and privacy notices apply there. External content is outside Charlie’s control. Tell us if a link or fact is wrong.

Corrections and complaints

Email the site contact with the page URL and issue. A source link helps but is not a condition for a privacy request. Charlie checks corrections and considers removal requests without requiring payment. Contact your contractor about a dispute with drainage work. Read the privacy notice for requests about personal information.

Using the material

You may read, share links and use the checklists for your own enquiries. Do not impersonate a firm or misrepresent a check as an endorsement. Quotations remain attributed to their publishers. This site does not grant a licence to third-party material.

Your legal rights

These terms do not remove rights under applicable law or limit liability that cannot lawfully be limited. Nothing here excludes liability for fraud, or death or personal injury caused by negligence. Charlie remains responsible for his own legal obligations. The directory is not a party to your contract with a firm.